Table of Contents
Main Principles
In order to discourage cheating and protect our users, Krikya has developed a few rules:
- Only users of legal age are allowed to gamble. Persons under the age of 18 are not allowed to register;
- Each user is only entitled to one account. Creating more accounts will result in blocking;
- Withdrawal of funds is allowed only to those electronic wallets which are registered to the owner of the account;
- Withdrawal of funds is carried out in accordance with the limits set for each particular payment system;
- If necessary, the security service may request identity verification.
Self-Assessment
To understand how much of a gambling addict you are, try asking yourself a few questions. Answering these questions honestly will help you understand the seriousness of the problem:
How much are you addicted to betting and casinos?
Do you feel negative emotions if you can't bet for a long time?
Do you spend more money on gambling than you can afford?
Have your relationships with those around you changed for the worse because of gambling?
Do you find yourself chasing losses by increasing your bets?
Do you hide your gambling activities from family and friends?
If you answered "yes" to two or more of these questions, you may be developing a gambling problem. We strongly recommend that you contact support for help or consider using our responsible gambling tools.
Tips for Dealing with Addiction
Ludomania is a real condition that manifests itself in a person's excessive fascination with gambling. A person with this condition is unable to control himself, which leads to large debts and a sharp deterioration of quality of life. Each person is exposed to gambling addiction to a greater or lesser extent. And to minimize the risks, you must follow a few simple rules:
Don't play too long — set time limits for your gaming sessions;
Don't spend other people's or borrowed money on the game;
Don't risk money the loss of which will have a negative impact on your budget;
Don't raise the stakes to win back quickly after a loss;
Don't make repeated deposits after losing — take a break instead;
Set deposit limits to control your spending;
Play only with the money that you are initially ready to lose.
Control your emotions and learn to stop in time. Play only with money that you are initially ready to lose.
Responsible Gambling Tools
Krikya provides several tools to help you manage your gambling activity:
Time Out
Take a break from gambling for a specific duration, ranging from a few days up to a month. During this period, you will not be able to access your account.
Self-Exclusion
If you wish to exclude yourself permanently, our self-exclusion feature will restrict access to your account and prevent any further communication via email or text.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your account. This helps you control your spending and stay within your budget.
Activity History
Review your complete betting and gaming history at any time. Understanding your patterns can help you make better decisions about your gambling habits.
Getting Help
If you need help or advice on addiction, contact Krikya. We will provide you with contacts of specialized institutions that help people cope with addiction.
You can reach us through:
- Live Chat — available 24/7 on our website and mobile app;
- Email — customerservice@krikya-bd.com;
- Telegram — contact via the account listed on the official website.
Remember: gambling should be fun, not a source of stress. If gambling stops being enjoyable, it's time to take a step back and seek support.
