Table of Contents
What is Personal Data
Personal data is the personal information of the user by which we can determine the uniqueness of the customer. This data identifies him or her. The most prominent examples of personal data are the user's first and last name, age, date of birth, phone number, email address, and place of residence.
How We Collect Data
The collection of personal data begins on the first visit to the official website. The user accepts the cookie processing policy. After that, his device starts sending information to Krikya servers about the device model, IP address, current location, and installed operating system.
During the subsequent use of the site, the player voluntarily provides other personal data. This occurs in various interactions. For example, filling out forms, verification, deposit, and withdrawal of funds.
Any information you provide to Krikya must be accurate. This information is used for verification purposes. If you provide false information, you will not be able to go through the verification process.
Purposes of Data Collection
In accordance with Krikya privacy policy, personal data is collected and used for several purposes:
Legal Compliance
To comply with the laws of Bangladesh and other countries where the betting site provides its services.
Fraud Prevention
To discourage all types of fraud and money laundering and to ensure fair play for all users.
Service Improvement
To increase the quality of services and improve the overall user experience on our platform.
Marketing
To develop more effective advertising and marketing materials tailored to our audience.
Thanks to personal data, we can get to know our audience better. This helps the project grow and provide better services to all users.
Data Security
The company undertakes to ensure the complete safety and confidentiality of personal data. All the information you provide is encrypted and transmitted via secure communication channels. For this purpose, the HTTPS and SSL protocols are provided on the website and in the Krikya app.
Our security measures include:
- Multi-level encryption of all data transmissions;
- Cryptographic protocols for secure communication;
- Regular security audits and updates;
- Strict access controls for employee access to user data;
- Secure data storage on protected servers.
Third Parties
The Krikya privacy policy excludes the transfer of personal data to third parties. The only exception can be considered a situation in which fraudulent actions on the part of the user have been proven. In this case, his data can be passed to law enforcement agencies.
Also, we may use some information when publishing promotional material if you get particularly large winnings. At any time you can refuse to transfer personal data to the website and Krikya app. To do this, you need to inform the support team.
Cookie Policy
Krikya uses cookies to improve user experience and provide essential website functionality. Cookies are small text files stored on your device that help us:
- Remember your login preferences and settings;
- Analyze website traffic and usage patterns;
- Provide personalized content and recommendations;
- Ensure the security of your account.
By continuing to use the Krikya website, you consent to our use of cookies. You can manage cookie preferences through your browser settings at any time.
Your Rights
As a Krikya user, you have the following rights regarding your personal data:
- The right to access your personal data held by Krikya;
- The right to request correction of inaccurate personal data;
- The right to request deletion of your personal data;
- The right to withdraw consent for data processing at any time;
- The right to lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact our support team at customerservice@krikya-bd.com or via the live chat available 24/7 on our website.